Working? That's my decision!

Tim De Clercq Monday, January 01, 2007

There are still managers who think that a serious look on an employee's face is a sign they are working hard. There are also managers who believe that their employees should work when they feel like it, as long as they finish their work. Workflow systems make this possible and help contribute to employee satisfaction.

A matter of trust
Flexible work is a matter of trust. Research shows that female managers are often better at it than their male counterparts. However, the fact remains that trust, or rather distrust, often stands in the way of flexible working.

And then there are the facts
Luckily, workflow systems offer a solution to this dilemma. They provide managers with insight into the workload, but also into the amount of work that different employees or groups of employees are doing. This way, trust is no longer an issue; it's about the bare facts.

Possibilities aplenty
Employees usually get anxious when faced with so many possibilities. However, in return, they get much more freedom from a good manager in performing their tasks. This gives employees the possibility to adapt their work hours to their private lives, rush-hour traffic, or even choose to work remotely.

Satisfied employees
In short, the facts in a workflow system create a situation in which performance becomes clear and employees can be managed. Managers are then generally able to give their employees much more freedom which in turn produces very satisfied employees.